Refund Policy – Saket Dham Ashram
Introduction
At Saket Dham Ashram, we strive to provide the best spiritual experiences and services to our visitors and participants. We understand that circumstances may arise where you need to cancel or request a refund for our services. This Refund Policy outlines the terms and conditions for refunds.
Eligibility for Refunds
- Service Bookings:
- Advance Payments: All payments made for bookings of services such as accommodation, events, and other activities are considered final once the booking is confirmed.
- Cancellations: To be eligible for a refund, cancellations must be made at least 48 hours prior to the scheduled date of the service.
- Events and Programs:
- Full Refund: Cancellations made at least 7 days before the event or program date are eligible for a full refund.
- Partial Refund: Cancellations made between 3 to 7 days before the event or program date are eligible for a 50% refund.
- No Refund: Cancellations made less than 3 days before the event or program date are not eligible for a refund.
Process for Refunds
- Request Submission:
- To initiate a refund, please contact us via email at [Email Address] or call us at [Phone Number].
- Provide your booking details, including your name, booking reference number, and the reason for the cancellation.
- Processing Time:
- Refund requests will be processed within 7 business days from the date of the request.
- Refunds will be credited back to the original payment method used at the time of booking.
- Refund Confirmation:
- Once your refund is processed, you will receive a confirmation email with the details of the refund.
Non-Refundable Items
- Donations:
- All donations made to Saket Dham Ashram are non-refundable. Donations are considered voluntary and are used to support our spiritual and community activities.
- Digital Products:
- Any digital products, including downloadable content or online courses, are non-refundable once purchased.
Exceptions
- Medical Emergencies:
- In cases of medical emergencies, refunds may be considered on a case-by-case basis. Appropriate documentation, such as a medical certificate, must be provided.
- Event Cancellations by Ashram:
- If Saket Dham Ashram cancels an event or service for any reason, a full refund will be provided to all affected participants.
Changes to Refund Policy
Saket Dham Ashram reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.
Contact Information
If you have any questions or concerns regarding this Refund Policy, please contact us at:
Saket Dham Ashram
Thank you for your understanding and cooperation. We are committed to ensuring a positive and enriching experience for all our visitors and participants.